Data Protection

123bets Privacy Policy — Keeping Your Data Safe

Your personal information matters to us. Here you'll find a full breakdown of how 123bets collects, stores, and keeps your data secure.

Last Updated
January 1, 2026
SSL Encryption
256-bit Protection
Not Shared with Third Parties
Your Data Is Never Sold
Language
English (en-BD)

How We Respect Your Privacy

The six core pillars of 123bets' privacy policy — the foundation of your trust.

Secure Data Storage

All your data is stored on encrypted servers. We use industry-standard security measures to prevent unauthorized access.

Data Not for Sale

Your personal information is never sold or rented to any third party. Your privacy is not part of our business model.

Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your information.

SSL-Secured Transactions

All transactions and data exchanges are secured with 256-bit SSL encryption. Your payment information is always safe.

Cookie Transparency

We are transparent about which cookies we use and why. You can disable non-essential cookies at any time.

Marketing Opt-Out

You can opt out of promotional emails or messages at any time. We do not send unsolicited communications.

This privacy policy was last January 1, 2026 Using 123bets after this date constitutes your acceptance of this policy.

1Introduction & Commitment

When you create an account or use our services at 123bets, you share certain personal information with us. You have the right to know how we use that information, where it is stored, and how we keep it safe. This Privacy Policy is designed to answer those questions clearly.

123bets (https://123bets.click) is a trusted online Sports Betting platform for users in Bangladesh. We believe that earning a user's trust starts with being fully transparent about how their data is handled — which is why this privacy policy is written in plain language, free from complex legal jargon.

This policy applies to the 123bets website, mobile app, and all related services. We follow internationally recognized security standards to keep your data protected.

Please note: This privacy policy covers our Terms & Conditions' Please read alongside this document. Both together define the relationship between you and us.

2What Information We Collect

123bets collects various types of information to deliver its services. This data falls into three main categories:

Data Type Example Collection Method
Identity Information Name, date of birth, national ID number Registration form, KYC process
Contact Information Mobile number, email address Registration Form
Financial Information Mobile banking number, transaction history Payment Processing
Usage Data Betting history, login times, game preferences Automatically
Device Information IP address, browser type, operating system Automatically
Verification Information ID document photo, selfie (if required) KYC Verification Process

We only collect information that is necessary to provide our services, ensure security, and meet legal obligations. We do not ask for any personal data beyond what is needed.

Please be aware: We never store your password in plain text — it is kept as an encrypted hash. No 123bets staff member can view your password at any time.

3How We Use Your Information

The information we collect is used for the following purposes:

  • To create and manage your account and verify your identity.
  • To deliver betting services, process payments, and complete withdrawals.
  • To prevent fraud and money laundering, and to maintain the security of the platform.
  • To send you important notifications related to your account.
  • To provide customer support and resolve complaints.
  • To implement our Responsible Gaming policy.
  • To analyze and improve our services and develop new features.
  • To comply with applicable laws and regulatory guidelines.

With your consent, we may send you promotional offers, bonus notifications, and personalized recommendations. This is entirely optional — you can opt out at any time.

Transparency: We never use your data to make automated decisions that work against you — such as closing your account without cause. Any significant decision involves human review.

4Data Sharing & Third Parties

123bets does not sell or rent your personal information to any third party. However, data may be shared in the following limited circumstances:

  • Payment Processors: Approved payment services such as bKash, Nagad, and Rocket receive only the information necessary to complete transactions.
  • Identity Verification Agencies: Limited information may be shared with authorized verification agencies for KYC purposes.
  • Law Enforcement: Disclosure of information is legally required when ordered by a court or directed by a government authority.
  • Technology Partners: Cloud service providers and technology partners involved in platform operations work under strict confidentiality agreements.

Every third party we work with is required to follow the same standard of privacy policy. We do not permit them to use our users' data for their own purposes.

5Cookie Policy

Cookies and similar tracking technologies are used on the 123bets website and app. Cookies are small data files stored on your device that help improve your browsing experience.

Cookie Type Purpose Can it be disabled?
Essential Cookies Login sessions, security, core functionality No (Required)
Preference Cookies Remembering language settings and interface preferences Yes
Analytics Cookies Site usage statistics, data for improvement Yes
Marketing Cookies Showing relevant promotions Yes

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect core site functionality. A cookie consent notice is displayed on your first visit to the site.

6Data Security Measures

123bets uses a multi-layered security framework to keep your data protected:

  • TLS 1.3 encryption is used across all web communications.
  • Sensitive data is stored using AES-256 encryption.
  • Passwords are secured with bcrypt hashing — no one can view them directly.
  • Two-factor authentication (2FA) is available for added security.
  • Firewalls and intrusion detection systems are active to protect server security.
  • Regular security audits and penetration tests are conducted.
  • Employee access to data is role-based and restricted.
Important: No matter how robust our security measures are, the most important thing you can do is keep your password and login credentials private. No 123bets staff member will ever ask for your password by phone or email.

In the event of a data breach, we will notify affected users within 72 hours and take appropriate remedial action.

7Your Rights

As a 123bets user, you have the following rights over your own data:

Right to Access

You can find out exactly what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted under certain conditions.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Right to Data Portability

You may request a copy of your data in a portable format.

Right to Object

You may object to marketing communications or specific uses of your data.

To exercise any of these rights, reach out to our support team. We'll do our best to respond within 30 days of receiving your request.

8Data Retention Period

We only keep your data for as long as it's needed — no longer. Our general data retention guidelines are as follows:

  • Data for active accounts is retained for as long as the account remains active.
  • Following account closure, certain data may be retained for up to 5 years due to legal obligations.
  • Transaction records are retained in accordance with financial regulatory requirements.
  • Marketing data is deleted immediately after consent is withdrawn.
  • KYC documents are retained for a specified period in line with regulatory guidelines.

After the specified period, data is securely deleted or anonymized so you can no longer be identified.

9Minor Protection

123bets is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age verification is built into the registration process.

If we discover that a minor has registered an account in error, that account will be closed immediately and all associated data will be deleted.

A note for parents: If you suspect your child is using this platform, contact us immediately at support@123bets.click. We will take prompt action.

10Policy Changes

We may update this privacy policy from time to time. When changes are made:

  • The updated policy, along with its new effective date, will be published on this page.
  • For important changes, advance notice will be sent to your registered email address.
  • Continued use of the site after any changes have been made will be considered acceptance of the updated policy.
  • For significant changes, your explicit consent will be requested when you next access the site.

We recommend reviewing this page from time to time to stay informed of the latest policy. Previous versions are available upon request.

Current version: This privacy policy took effect on January 1, 2026 and is version 2.0.

11Contact & Complaints

For any questions, requests, or complaints regarding our privacy policy, please contact us:

Our data protection team typically responds within 2 business days. For complex requests, it may take up to 30 days — you will be notified in advance if that is the case.

We take your privacy seriously and handle every request with care. Your trust is our most valuable asset.

Start betting safely at 123bets

Your data is secure, your privacy is respected — join us today.

Data Encrypted
Your Data Is Never Sold
24/7 Support
In Bengali
18+ Verified
বাংলা