123bets FAQ — All Your Questions Answered

To open an account, you'll need an active mobile number or email address, a strong password, and your full name. To complete registration, On the registration page and fill in the form. The entire process takes just 2 minutes. You must be 18 years of age or older.

No, 123bets only allows one account per person. If multiple accounts are found linked to the same individual, both accounts may be closed and any remaining balance may be forfeited. If you're having trouble accessing your existing account, Help Center Contact us.

KYC verification is required before you can make a withdrawal. Go to Account Settings and upload a clear photo of your National ID (NID) or passport. Verification is usually completed within 24 hours, after which you'll receive a confirmation email.

To close your account, email support@123bets.click or let us know via live chat. Before submitting your request, make sure all pending withdrawals have been processed. If you'd like to take a voluntary break, visit our Responsible Gaming Consider using the self-exclusion option.

Yes, you can update your email address and mobile number from Account Settings. When making a change, an OTP will be sent to the new number or email for verification. For security reasons, withdrawals may be put on hold for 24 hours after the change is made.

You can deposit at 123bets via bKash, Nagad, Rocket, Upay, and bank transfer. Mobile banking deposits are typically credited within 1–5 minutes, while bank transfers may take 1–3 business days.

The minimum deposit at 123bets is just ৳300 BDT. This limit applies to both mobile banking and bank transfer methods. New users may be eligible for a special bonus on their first deposit — for more details, Promotions Page View.

Mobile banking withdrawals (bKash, Nagad, Rocket) are typically processed within 15 minutes to 2 hours. Bank transfers take 1–2 business days. KYC verification must be completed before your first withdrawal.

The minimum withdrawal is ৳500 BDT. The maximum daily withdrawal limit depends on your account tier and verification status. VIP and high roller members can withdraw at higher limits — for more details, High Roller page View.

Wait 10 minutes first. If the issue remains, contact us via live chat or at support@123bets.click with your payment slip or transaction ID. Our team resolves these within 2–4 hours.

A welcome bonus is available on your first deposit after registering with 123bets. The bonus amount and terms may vary by promotion. To see the latest offer, Promotions Page Visit.

Each bonus comes with specific wagering requirements. Generally, you can withdraw once you've placed bets totaling a set multiple of the bonus amount. The terms and conditions Terms & Conditions are detailed on the page. Please read them carefully before claiming any bonus.

123bets offers weekly cashback and reload bonuses. Active members receive these offers automatically. Each offer has its own validity period and terms. To view all ongoing promotions in one place, On the Promotions page Go.

Log in to your account to redeem a voucher code, then go to the On the Voucher page Enter the code in the designated field and submit. If the code is active, the bonus or discount will be applied instantly. Expired codes will not work.

123bets offers betting on 20+ sports including cricket, football, kabaddi, tennis, basketball, and badminton. Coverage spans both international and domestic tournaments. For more details, Betting Page View.

Live betting, or in-play betting, lets you place bets in real time while a match is in progress. Odds shift continuously and new betting opportunities open up as the game unfolds — making it far more thrilling than standard pre-match betting. Log in to your account to access the live betting dashboard.

The higher the odds, the greater your potential winnings. For example, odds of 2.5 mean a ৳100 bet returns ৳250 in total (including your stake). Visit our betting page for detailed analysis and tips. For deeper insights, Analysis Page View.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or abandoned, your stake will be automatically refunded. In certain situations, you can use the Cash Out option to partially redeem a bet.

Yes, 123bets supports parlay or accumulator bets. Add multiple matches to a single bet slip — if all selections win, your payout is multiplied across the combined odds. It's a great way to go for bigger wins, though the risk is higher too.

The app is available for both Android and iOS devices. Visit our App page Download directly from the website. If you can't find it on Google Play or the App Store, download the APK directly from our site — the installation guide is right there on the page.

Start by closing the app and reopening it. If that doesn't help, restart your phone and make sure the app is updated to the latest version. Also check that your internet connection is stable. If the problem persists, uninstall the app and reinstall App page Download from.

When you launch the 123bets app for the first time after installation, you'll be prompted to allow notifications — tap "Allow". You can also enable notifications for the 123bets app later through your phone's settings. With notifications on, you'll get instant updates on live scores, odds changes, and bonus offers.

Yes, 123bets uses bank-grade 256-bit SSL encryption. Your personal information and payment data are never shared with any third party. Our Privacy Policy Find out more on the page.

Go to the "Security" option in your Account Settings and enable 2FA. An OTP will be sent to your mobile every time you log in. Keeping this feature active significantly reduces the risk of your account being hacked.

On the login page Click the "Forgot Password" link. Enter your registered email address or mobile number and a password reset link or OTP will be sent to you. When creating a new password, use a strong combination of letters, numbers, and special characters.

Change your password immediately and Help Center Contact us via live chat. Our security team will review your account immediately and, if necessary, temporarily lock it to keep it safe.